Tag Archive: small business


When was the last time you were able to say that? Did you relish in it or just take it in stride? On Friday, I finally, completely won a battle that I have been fighting for almost three years. This was a professional fight that I did not want to fight, but knew in my heart I had to. I had a large client that chose not to pay Brand Event Marketing for their work. Mind you, they were and are still using and benefiting from the project that took just over a year to complete. (It’s actually one of the best websites I’ve ever created). As I continuously asked for payment, I was told by members of the professional community to just accept not being paid.  Some even threatened my partner, suggesting that his job (at a large company) may suffer due to my questions. I was told not to cross the CEO – anyone who has ever tried has not just lost, but brutally lost. But, have you ever felt so strongly about something that it’s like this pain that won’t go away unless you fight. Like you’re just not able to curl up and go away. I couldn’t. Everything in me constantly reminded me that this is why I went into my own business. To be ethical, to teach others to be fair, to do what is right. So, I hired an attorney (a quiet, unsuspecting shark) and we went to work. After she’d assessed the situation and the evidence, she acknowledge that she didn’t think this fight would go on for very long. It was quite cut and dry.

Ha – were we surprised. They began to attack my character, called me names (a con artist, a liar), made up stories about me, laughed in the corner of the arbitrator’s office as their attorney even questioned my academic accomplishments and just wrote me off. I can’t tell you how much this hurt, personally and professionally. I found myself digging harder into my other work so that I wouldn’t have to deal with the emotions. Their attorney even attacked my attorney and said if they lost, he “would appeal up to the Supreme Court!” Well, guess what? I held my head up. I told the truth and I didn’t falter every time their attorney threw a punch. I just did what I learned in kickboxing in a small dojo in Raleigh. I bobbed, I weaved, I kept my hands up to block and I threw powerful jabs and cross punches when I needed to. I sustained hits that could’ve brought me to my knees, but I realized that this is what so many tribulations had been training me for. This is what God had been training me for (and I’m not afraid to say that in public anymore).

In the end, they lost. They appealed twice and lost each time. I was awarded more than just what they owed me. I was awarded interest from the day they received the original invoice. But, it really hit me that this fight was not just about the money. Did they owe Brand Event Marketing for our work? Yes, but it was also about teaching and learning. Everything we do has purpose and consequence. You may think you know the purpose and the consequence, but what you think you know can change in the blink of an eye. As I look back on the work and the relationships before, during and after the fight, I realize that in my narrow view, I thought this was about me, Brand Event and our work, but really, I think this was about and for my client.

So, today, I would like for you to, first, take a moment to quietly remember you have the strength to fight any battle that is given to you and that you choose to fight.We all have a little David inside that has a Goliath taunting us.  And, second, are you conscious of your purpose and consequences? Are you doing just enough to get by or are you working within the realm of your great possibilities? Are you just thinking of what the consequences are for you or are you considering the whole? Do you truly understand the ripples that occur from your words and actions?

I know that I’ve just won a great battle, but life really is your war. There are times of peace and there are times of battle. Your work during peace may be the catalyst for your battle, but no matter what, if you do what is right, say what is right, honor those around you and work with hope, then you will always win. Even, if it’s not for you.

Taking a day off?

Is it difficult for you to take a day off? I would say one of the hardest things about being a business owner is the fact that there is always something to do. I read someone say recently that we always have just enough time to do everything we need to do each day. I wondered why I don’t ever feel that way. It seems my to-do list never gets any shorter. But, that is not good enough for me because I strive to have a solid work-life balance. So, when I decide to have a Saturday that doesn’t require that I am “on”, I realize that I struggle internally. It’s hard to turn the Blackberry and the laptop off. It’s hard not to read my emails that seem to require immediate answers. It’s difficult to ignore the task list that lives on my virtual whiteboard, nevertheless, I have to do it to maintain my own balance. If I don’t, then I will be unable to perform my work in a way that is best suited for my clients. I will not have the clarity needed to be creative, the energy to solve problems nor the acuity to understand the needs of those around me.All which are important to my personal and professional brand.

So, today, even if you can’t take the entire day off, at least take a moment. Do something that brings you back to center. That will make you better for those who need you and make you a strong leader for those who rely on you. Happy Saturday!